July, 2000 to Present - Manager, Data Technology Group for Outreach and Continuing Education at the University of Tennessee, Knoxville, TN
Reports directly to the Director of Data Technology Operations for University Outreach and Continuing Education. Indirect report to the Assistant Dean for Technology and Development and Director of Distance Education. Manages four FTE's and one student assistant encompassing electronic delivery, administrative and instructional delivery computing systems, digital video production, and academic development, policy and logistics for multiple statewide and national distance education programs involving non-credit, for-credit and seminar style learning opportunities via compressed video, digital asynchronous and synchronous system (including on-demand streaming digital replay.
1990 to July, 1000 - Manager, Information Services Group for Continuing Studies and Distance Education at the University of Tennessee, Knoxville, TN
Reported directly to the the Director of Administrative Services, Indirect report to the Dean of Continuing Studies and Distance Education. Managed two FTE's and three student assistants in administrative technical support, providing technical specification for workstations, servers, printers, and print services for a state-wide area network consisting of 75 workstations and 20 servers. Assisted development of technologies and operations control of a statewide administrative academic support network.
1986 to 1990 - Computer Programming Specialist, Division of Education at the University of Tennessee
Supervised two student assistants. Wrote and modified COBOL programs for the HP-3000/XE mini-computer and provided end-user technical support for DOS and Windows applications.
Concentrations: Technical Writing, Technical Editing