William (Bill) McNutt Jr.
Technical Accomplishments
- Designed and managed the implementation of the technical support
infrastructure of the national Bioterrorism
Training for Emergency Room Physicians, aimed at training 3000 ER
doctors on how to react to anthrax, small-pox, and other potential
pathogen-based terror threats.
- Designed and managed the implementation of the support infrastructure for the
Physician
Executive MBA program offered by UT Knoxville College of Business to
Columbia Healthcare/ HCA. Later converted to nationally offered Executive MBA
delivered 50% by distance education. Project based on 60% Internet-based
delivery with significant use of voice-over-ip technology. First such program in
the nation.
- Designed and managed the support infrastructure of the University of Tennessee's
Marketplace
Global Business Simulation during its alpha development stage.
- Designed and supervised the installation and support infrastructure for
the Physician Business Solution internet conferencing server, offering
seminars, virtual meeting rooms, and collaboration facilities.
- Designed and implemented 25-node "server farm" for the
University of Tennessee, supporting redundant voice-over-IP facilities, asynchronous
course-delivery servers, web servers, on-line databases, file and print
sharing, system backup, and streaming media services.
- Implemented and managed the support structure for the University of
Tennessee's second largest web site, with on-line distance learning catalogs
and resources. Won two awards for high visitation and design.
- Installed and designed the support resources for UT’s first statewide
T-1 based, TCP/IP and IPX protocol wide area network comprising multiple
Netware servers and Sun Microsystems UNIX Internet web & mail servers.
- Planned and supervised the installation of UT’s largest GroupWise
groupware software system - serving over 350 faculty, staff and students
across the state on IBM, Macintosh and UNIX platforms.
- Implemented the introduction of desktop computers and Internet
functionality to 254 new users since December 1992, converting from
mini-computer terminals, mainframes, and paper systems.
- Panelist: Politics in Speculative Fiction, KASFA Conference, 2000
- Winner: Best Technical Support for Physician's
Executive MBA Program, Class of 2000
- Designed and installed an unmanned seven-server remote node for the
University of Tennessee's Distance Education Program, serving for-credit and
not-for-credit course material from the Bell South CoLocation Facility in
Atlanta Georgia. That operation is manned almost entirely be remote
control.
Managerial Accomplishments
- Designed and implemented a help desk, providing desktop and application
support to over 300 users on three continents.
- Grew technical support operation from a staff of two students to a staff
of six full-time professionals and four part-time support staff.