William (Bill) McNutt Jr.

Technical Accomplishments

• Designed and managed the implementation of the technical support infrastructure of the national Bioterrorism Training for Emergency Room Physicians, aimed at training 3000 ER doctors on how to react to anthrax, small-pox, and other potential pathogen-based terror threats.
• Designed and managed the implementation of the support infrastructure for the Physician Executive MBA program offered by UT Knoxville College of Business to Columbia Healthcare/ HCA. Later converted to nationally offered Executive MBA delivered 50% by distance education. Project based on 60% Internet-based delivery with significant use of voice-over-ip technology. First such program in the nation.
• Designed and managed the support infrastructure of the University of Tennessee's Marketplace Global Business Simulation during its alpha development stage.
• Designed and supervised the installation and support infrastructure for the Physician Business Solution internet conferencing server, offering seminars, virtual meeting rooms, and collaboration facilities.
• Designed and implemented 25-node "server farm" for the University of Tennessee, supporting redundant voice-over-IP facilities, asynchronous course-delivery servers, web servers, on-line databases, file and print sharing, system backup, and streaming media services.
• Implemented and managed the support structure for the University of Tennessee's second largest web site, with on-line distance learning catalogs and resources.  Won two awards for high visitation and design.
• Installed and designed the support resources for UT’s first statewide T-1 based, TCP/IP and IPX protocol wide area network comprising multiple Netware servers and Sun Microsystems UNIX Internet web & mail servers.
• Planned and supervised the installation of  UT’s largest GroupWise groupware software system - serving over 350 faculty, staff and students across the state on IBM, Macintosh and UNIX platforms.
• Implemented the introduction of desktop computers and Internet functionality to 254 new users since December 1992, converting from mini-computer terminals,  mainframes, and paper systems.
• Panelist: Politics in Speculative Fiction, KASFA Conference, 2000
• Winner: Best Technical Support for Physician's Executive MBA Program, Class of 2000
• Designed and installed an unmanned seven-server remote node for the University of Tennessee's Distance Education Program, serving for-credit and not-for-credit course material from the Bell South CoLocation Facility in Atlanta Georgia.  That operation is manned almost entirely be remote control.

Managerial Accomplishments

• Designed and implemented a help desk, providing desktop and application support to over 300 users on three continents. 
• Grew technical support operation from a staff of two students to a staff of six full-time professionals and four part-time support staff.